Privacy Policy
Last Updated: January 2024
1. Introduction
Velotech Industries ("we," "our," or "us") is committed to protecting the privacy of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in business transactions with us.
2. Information We Collect
We collect information that you provide directly to us, including:
- Business Contact Information: Company name, contact person, email address, phone number, business address
- Transaction Data: Purchase orders, payment information, shipping details, product specifications
- Technical Data: IP address, browser type, device information, cookies, and usage analytics
- Communication Records: Email correspondence, inquiry forms, meeting notes
3. How We Use Your Information
We use the collected information for legitimate business purposes:
Order Processing
Fulfilling orders, managing logistics, and providing customer support
Business Communication
Responding to inquiries, sending quotes, and maintaining client relationships
Service Improvement
Analyzing website usage to enhance user experience and product offerings
Legal Compliance
Meeting regulatory requirements and protecting our legal rights
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Logistics partners, payment processors, and IT service providers bound by confidentiality agreements
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice to affected parties)
5. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements. Business records are typically retained for 7 years in accordance with commercial law requirements.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access and obtain a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your data (subject to legal retention requirements)
- Object to or restrict certain processing activities
- Data portability (where technically feasible)
8. International Data Transfers
As a global B2B manufacturer, we may transfer your information to countries outside your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities and compliance with GDPR where applicable.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and analyze traffic. You can control cookie preferences through your browser settings.
Essential cookies are required for core site functionality. Analytics cookies help us understand user behavior. You may opt out of non-essential cookies without affecting site access.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email or prominent website notice. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
No. 85 Muyuan Road, JJTV Zone
Wuqing, Tianjin, 301700, China